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BuildFire Reviews
RATING:
4.46
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Pros and Cons
"Widgets and plugins was the best options I enjoyed using them for my core uses. As According to my experience I want to suggest beginners like me to use BuildFire, which will be the best app for you."
"I also loved the selection of icons. With buldfire you don't need coding skills."
"The user interface is great. I easily figured out how to use their tools and plug-ins."
"No reasonable explanation to customers but only endless waiting."
"The customer service is among the worst I have experienced in my professional career."
"Without a desire to pay for their custom design services, I was stuck in their boring, stock options with no flexibility."
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Remmington
Verified reviewer
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Great platform for anyone wishing to develop mobile application, regardless of coding knowledge.
Quick development, reliable customer support and improved customization.
PROS
When a colleague recommended Buildfire for work, I doubted there could exist a platform where I could develop mobile applications with no knowledge of coding. While I am conversant with mobile application development, I was looking for something to help reduce the workload, and Buildfire was it! The platform offers a wide variety of templates with lots of customization options which help develop functional, aesthetic applications for my work projects. Not only does the Buildfire platform improve my productivity, but it also does so at a fraction of the cost I would pay other developers to create the applications.
CONS
At first I found it challenging to navigate the dashboard, but the launch of the 3.0 dashboard made the platform significantly easier to use, at least for someone who has been using Buildfire for a while.
nicole
Apparel & Fashion, 2-10 employees
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2019
Easy to Use Bad Service
What’s the point of having an app that isn’t functional and no one can answer your questions?
PROS
They are better than appypie as it relates to features and overall look. BUT I have been looking for a e-commerce app builder for a while and I came across this one hoping it would sync my website to the app as they stated they could do. Yet when I started developing my app, I emailed the team to let them know the sycn was not working. They kept telling me they were fixing the problem, 1 month passsed and I had to email them asking what’s the status (since I didn’t notice a change from my end) they told me there’s a full system error and their IT team is working on fixing it. They never got back to me about the status yet they kept emailing me asking me to purchase their services. How can you email me about buying a service from you but you can’t give me an update on a very important feature? Terrible and 3 months later I still haven’t heard anything from them so I’m still looking for a app that will fulfill my request.
CONS
Customer service only cares about making a sale and not Helping with issues.
Rusty
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
Worst company I have ever worked with
PROS
I like the price- until I realized what you got with the price.
CONS
- Nonstop issues - changed plugin numerous times - the app simply has never worked or functioned properly since day 1 - customer service is horrible, no phone number to call, and takes days on average to them to respond - lots of staff turnover, never know who to contact
RIDWAN
Verified reviewer
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
I have been searching for the best app builder until I found BuildFire
With the sophisticated features of BuildFire I easily built an app in couple of days.
PROS
The app gave me the chance to customize without coding background. I enjoy the good customer support offered BuildFire. Just a click and the support center are live with me. With the sophisticated features of BuildFire I easily built an app in couple of days.
Robert
Verified reviewer
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
The best platform for building mobile apps without coding experience!
I was able to create a mobile app for my website through the use of buildfire click and drop interface
PROS
I was faced with the challenge of creating a mobile app for my business, but I had no coding experience, so I searched for reputable click and edit platforms like buildfire. I fell in love with Buildfire platform because it is simpler and easier to use than the other platforms I tried, No coding experience is needed to produce highly engaging and professional looking apps. I am very happy with newly launched version 3.0 of buildfire because of the improved interface and simplicity of the click-and-edit experience.
CONS
The makers of Buildfire should create more video tutorials to help new users of the product although the interface is quite simple to use and the learning time is short
Catharine
Verified reviewer
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
i am a satisfied customer
PROS
I was going to give buildfire 3 stars because I had trouble using their dashboard, but ever since they launched the new 3.0 version of the dashboard, it's way easier and offering additional features that we hadn't thought about - that really enhanced the quality of the product and customer experience.
Jackie
Verified reviewer
501-1,000 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Awesome!!!
PROS
I love this platform because I was able to build an app without coding. I didn't spend money on additional training. The app maintenance is well priced
Imam Al
Verified reviewer
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
This app is just marvelous!
App building at ease without any coding required.
PROS
This app is just simply great! The best thing is that I am a beginner in coding but still I was able to make an app with Buildfire! App delivery is easy. No hassle. Customer support is also great. I was stuck, I needed help and I found out that there is always someone to help. Tons of ways to customize from the given widgets and templates. With Buildfire anyone is able to create a big fortune with a little cost.
CONS
It needs some time to get used to with the interface of the editor as a lot of customization widgets and templates are given. Better video support would be really helpful.
Chantelle
Verified reviewer
Internet, 201-500 employees
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
An amazing and intuitive piece of software to use for building applications.
PROS
Not only is the BuildFire app incredibly easy to use with its intuitive dashboard, but I was extremely impressed when I found out that there were a good amount of templates to choose from. I figured that you would end up getting just the bare bones, but no you can actually customize each template as you develop your application. As my application grew during development, I was able to tweak the design to fit in the features I wanted.
CONS
The only con that I came across was that it took me quite a bit of time to get used to how the editor worked. However, their great customer support was able to answer my questions.
UMAIR
Verified reviewer
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
An amazing app building platform
I saved a lot of money and time and built my app without any hassle.
PROS
due to the lack of the coding knowledge, it was almost impossible for me to build my app but all thanks to BuildFire app's intuitive dashboard and a variety of amazing and customizable templates, Now I'm owning and successfully running an app. The best thing is whenever I needed help very fast and responsive customer support was just a click away. It just saved a lot of money which I was going to spend for training and hiring app developers.
CONS
it took me a little time to get used to the editor but once I read its blog I immediately was on the go.
Adeshina
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Great application for the value of money charged
Low maintenance and upkeep No coding background needed Great customer support
PROS
My joy knew no bounds when I finally detect buildfire. buildfire is on fire.... I mean they are hot. one of the great things i like about the software is the fact that it's user-friendly and requires no coding background. The challenge i have, when i want to develop my app, is lack of coding knowledge. In most cases the tech guru make the process even complicated and costly. But since i've come across buildfire, the process became excruciatingly easy. the software has Low maintenance and upkeep. No coding background needed. most importantly, i need to say that they have Great customer support and many templates to select from and fantastic customization.
Amber
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Buildfire is an excellent resource!
We have had an excellent experience with Buildfire. We are a small nonprofit with limited resources and staffing. Because of this, it is nice to have a phone app that is easy to use and affordable.
PROS
The software is easy to use and offers many options.
CONS
Sometimes the site lags when updating or changing items.
Anonymous
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Easy App Builder
PROS
Good social networking features: BuildFire uses SmartPush technology, thanks to which you can quickly create multiple groups based on the business you are involved with and to the taste of your users. Users of your app can send comments, images and similar comments and SmartPush will always send notifications. You can also advertise events and sales for your business through this technology.
CONS
There are not enough comments: it might not be the most significant scam, but since BuildFire is a company launched recently, there are few comments from users about it. This also means that there is a small community of support and difficulty in finding advice, a problem we encounter on several occasions.
Ghazanfar
Automotive, 2-10 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
One of the Best App Builder Program For People
PROS
This app help me to changes setting and customize without any coding or programming. Its takes less than 10 mint for app building.
CONS
I built an attractive application with in 5 minutes. Really useful app for people which not know much about application development.
Anonymous
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
BuildFire is very reliable with their customer support
I was worried about building my business app and then I came across BuildFire online. I checked their services and platform and I got the solutions to my problems.I wanted to know more details about their service that is why I contact their customer support. After contacting I decide to order it.I created my app with a low price.They are very reliable about their project. After six months to till now, I don't face any problem with my app because it is really easy to customize. I have an awesome experience with their work.It's appreciable customer support.
PROS
Great customer support Good selection of templates + available customization Fraction of the cost of developing Easy delivery
Cliff
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2017
Support is good if you get people, no phone support, incompetence in publishing
not much, held our company hostage, no escalation with tickets
PROS
White Label, UI is great. Great people when you hear from them.
CONS
Im starting to see alot of smoke and mirrors. They use a ticketing system where people are grabbing tickets from all over the globe. Pretty sure these are UpWork contractors , although most seem to be very knowledgeable. no phone support at all evenn when you are engaged with them via email and ask them to call they refuse which makes context impossible in complex issues. We had 2 apps cloned from a published app that were submitted and have been rejected 3 times! for the SAME REASONS. They just "think" they fixed it each time. Our error is "location based" and they cant solve even though they were cloned from an app that was approved. Submitted tickets in all cases, the last case we submitted tickets 18 hours ago with zero response. Your "account manager" is not an account manager, never available. I cant tell you where they person is that sold us.. Sales is really responsive until the day they take your credit card.
Troy
Retail, 2-10 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2019
Lost Money
They sold us on security upgrades and then they did not work but allowed my users to see sensitive info and then promised a refund that we never forgot - The bait and switch is on the slide bar if you do monthly and accidently pay for a year they will not refund you even though they say they will ... The Rep does nothing but give you the automated run around. DO NOT USE THIS COMPANY
PROS
None they will sell you on features that do not work
CONS
Everything - you will never get to speak to a manager at all and will give you the run around and promise a refund then nothing.
Anonymous
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Easy to build
PROS
Anyone who has tried to learn programming can always tell you that picking a coding language and following through with the conventions of that language is a big headache. I had to resort to BUildFire. It started with a life chat and the rest is history. Now my dream app is up and running.
CONS
The pricing is relatively affordable and as such some innovative minds within poor countries in Asia, South America and Africa might find it too expensive.
Sandra
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
No coding background needed and my business idea was eventually brought into reality like
PROS
Getting the right app builder for my business has been a problem I had to deal with for a long time. But having been recommended by a colleague to buildfire which gave me the exact response I wanted and customer support and more so, I had good selection of templates to my availability.
CONS
I actually found it a bit difficult getting acqujnttt with the editor. But we eventually worked things out though.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
BuildFire is one of the best mobile apps builders
Maintenance cost is very low compared to big agency's costs,
PROS
BuildFire's platform provides different types of templates and a great editor for customization in case you need more than what is available in the template selection.
Anonymous
Used weekly for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
The best experience I have had with an app builder
Besides being very user friendly, this software has helped me save a lot
PROS
I needed a mobile app for my startup enterprise. Hiring a mobile app builder would be too expensive for me yet I didn't have the slightest idea on how to build an app. To say that BuildFire helped me would be like an underestimation. This mobile app enabler saved my life and that of my small startup business. BuildFire has proved to be essential because you don't need to have any coding background and the maintenance and upkeep cost is quite low.
CONS
You need to follow each of the guidelines provided to have your app published. I had to repeat the process several times before asking for help and being told this was my mistake.
Wayne
Verified reviewer
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Great starter templates but for the full experience it is pricey
PROS
Very easy to customise everything in a template, man options I did not think you could have so many options. Very cool builder!!
CONS
Costly! I had a client looking for an app to promote his small business. When he found out the cost to subscribe to the App Builder we abandoned the project. It was the only stumbling block.
Cindy
Used free trial
Review Source: Capterra
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
2
Reviewed April 2016
Was a reseller for 6 months, really disappointed in the company
I was a reseller with Buildfire for about 6 months then finally gave up after losing quite a bit of money over the process. This includes hours & hours of my time, money upfront for the reseller program, trying to get clients, and more. All of it just lead into nothing at the end of the day due to bugs and quality of product and lack of customer support. When I first started with Buildfire it was amazing. The sales team walked me through everything and it felt great, then it was just down hill from there. It feels like they're more focused on getting customers in the door as fast as possible and not too focused on keep the customers they have. I would say the biggest issue with this company is their lack of transparency around their product & the length of time it takes to correct issues. The support team is a little slow to respond to issues, especially when you point out a blatant bug within the their system, these emails go unresponded to for weeks. I think this company does have promise but they need to really invest more in their existing customers, not outsource support, and realize to make their business work they need to make their resellers work with a quality product.
Anonymous
1 employee
Used daily for less than 6 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Easy app building company
PROS
Easy to use Helpful Many features Versatile
CONS
Sometimes it lags, but it doesn't bother me
Reason for choosing BuildFire
I chose Buildfire because of how easy it is to use and how I was greeted with a nice dashboard with videos and tips. Also, help is a click away
Tamara
Entertainment, 11-50 employees
Used daily for less than 6 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
BuildFire is awesome!
Great Quality content Easy to use Quick Customer service Great customer service
PROS
Quality Easy to use Quick Customer service
CONS
I haven't found any cons just yet. I'm still learning the service, but with the help they offer from their customer service, challenges seem easy to get through.